How to Report a Pothole in Michigan (2025 Guide)

If you’ve hit a pothole or driven over a dangerously cracked road in Michigan, you’re not alone. Thousands of drivers every year report road damage — but many don’t know exactly where or how to submit a complaint.

Step 1: Identify Road Ownership

Before reporting, check if the road is managed by your city, county, or the Michigan Department of Transportation (MDOT). Usually, highways and major state routes are maintained by MDOT, while local streets fall under city or county control.

Step 2: Report to the Right Agency

Here’s where to report:

• City Streets: Visit your city’s official website and search “pothole report” or “road complaint.” Most cities have online forms or phone hotlines.
• County Roads: Go to your county road commission website and look for their reporting tool or phone number.
• State Highways: File a complaint directly with MDOT at MDOT’s online road complaint form.

Step 3: Document the Damage

When possible, take photos of the pothole, note the exact location (nearest cross streets, landmarks), and write down the date and time you encountered it. This improves the chance of faster action.

Step 4: Check Claim Options

If your car was damaged, you may be eligible to file a claim for reimbursement. Learn more about Michigan’s pothole damage claim process here.